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This page contains answers to our most Frequently Asked Questions (FAQ) in PDF format. Please select the format that best meets your needs.

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Accessing the Site / Your Account

  • How to Sign In (PDF Icon PDF)

  • Update Your Email Address (PDF Icon PDF)

  • Reset a Forgotten Password (PDF Icon PDF)

  • Change Your Password (PDF Icon PDF)

  • Create an Account (PDF icon PDF)

  • Change Your Location (PDF Icon PDF)


Finding and Registering for a Session

  • Searching for Sessions (PDF Icon PDF)

  • Setting Subscription Alerts (PDF Icon PDF)

  • Register for a Session(PDF Icon PDF)

  • Group Registration (PDF Icon PDF)

  • Sessions with a Waiting List(PDF Icon PDF)


Registrations/ Certificates / Evaluations

  • My Account(PDF Icon PDF)

  • Cancel a Registration (PDF Icon PDF)

  • Change a Registration (PDF Icon PDF)

  • Get Your Certificate (PDF icon PDF)

  • Complete an Evaluation (PDF icon PDF)

  • View Your Transcript (PDF Icon PDF)

  • Missing Sessions from Transcript (PDF Icon PDF)

  • Adding Multi Day Events to Outlook (PDF Icon PDF)


Online Sessions

  • About Online Sessions (PDF Icon PDF)

  • Playing Courses (PDF Icon PDF)

  • Evaluations (PDF Icon PDF)

  • Get Your Certificate (PDF icon PDF)


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We are passionately committed to developing and nurturing healthy, thriving learning communities across Region 17 by guiding and supporting schools in their quest for excellence.

Get in Touch

Region 17 Education Service Center
1111 West Loop 289 | Lubbock, TX 79416
Voice: 806-792-4000 | Fax: 806-792-1523

Business Hours: Monday - Friday | 8:00 am - 5:00 pm

Per HB 462, resources and services provided by Region 17 ESC are solely aligned with, and designed to support, the Texas Essential Knowledge and Skills (TEKS) adopted by the State Board of Education.

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